Delivery & Refund Policy

All of our products are digital downloads so there’s no physical shipping involved—yay for instant access! Here’s everything you need to know about receiving your digital art and photography files:

Instant Access to Your Digital Files

Once your purchase is complete, you’ll receive a confirmation email with a link to download your files. These digital downloads are available instantly—no need to wait for shipping! You can access and download your files directly from the email.

Download Timeframe

You’ll have unlimited access to your files and can download them at any time. If you have any issues accessing your downloads, feel free to contact us, and we’ll assist you as quickly as possible.

No Physical Items Shipped

Please note that all products sold on this site are digital files only. No physical products will be shipped.

Refunds and Exchanges

Since these are digital products, all sales are final. However, if there’s any issue with your download (wrong file, corrupted file, etc.), we’ll be happy to resolve the issue and ensure you receive the correct product.

Questions?

If you have any questions or concerns about your digital download, don’t hesitate to contact us at hello@rhondakay.com. We’re here to help!